Frequently Asked Questions

You can find our storage center at 807 N Cumberland St, easily accessible from Interstate 40.
How far are you from downtown Lebanon, TN?
Just 1 mile! My Favorite Storage is only a 3-minute drive from downtown Lebanon via Cumberland St, making us perfect for both local residents and businesses.
Which other neighborhoods and areas do you serve?
Thanks to our accessible location, My Favorite Storage is popular all throughout the region including The Grove, Spence Creek, Villages of Hunters Point, River Oaks, Plantation South, Cumberland University, Tuckers Crossroads and beyond.
What are your office hours?
Monday - Saturday: 9:00 AM to 4:00 PM
Sunday: Closed

What are your storage unit access hours?
All the time! Access your My Favorite Storage unit aytime that is convenient for you with our 24 hours access, 7 days a week.

Do you have climate controlled storage units?
We sure do. They’re the ideal choice for delicate or expensive items, and our prices are the most affordable around. Get in touch today for availability.

Can I buy packing supplies from you?
Absolutely. If you ever need more boxes or run out of tape, you can buy more at our storage facility. No more driving to the local store to stock up!
What if my items are too heavy to carry?
Handcarts are available to borrow for free at our storage facility. No matter how heavy your items or boxes, they make shifting them quick and painless.
How do I rent a unit?
For your convenience, you can either rent a unit online or stop by our storage facility during our office hours.

How do I know what size storage unit I need to rent?
We’re happy to give advice on which size of storage unit would be best or you can use our online storage unit size guide calucator.
Do you have any security features?
My Favorite Storage has the latest surveillance cameras installed throughout our storage facility. They keep a constant lookout to ensure your items are safe
. How do I pay my bills?
We recommend our online payment system. It couldn’t be easier!